Refund policy
Returns
• We accept returns within 30 days of your order’s delivery date.
• Items must be unworn, unwashed, and in original condition with all tags attached.
• Clearance, sale, or final sale items cannot be returned or exchanged.
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Exchanges
• If you need a different size or style, you can request an exchange within 30 days of delivery.
• Exchanges are subject to product availability.
• If your desired item is sold out, we’ll process it as a standard return and issue store credit or a refund.
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Refunds
• Refunds will be issued to your original payment method once we receive and inspect your returned item(s).
• Please allow 5–10 business days for your refund to appear, depending on your bank or payment provider.
• Shipping costs are non-refundable unless the return is due to a defect or mistake on our part.
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Defective or Incorrect Items
• If you receive a defective, damaged, or incorrect item, contact us within 7 days of delivery at support@trusttheprogressclothing.com with your order number and photos of the issue.
• We’ll send you a prepaid shipping label and make it right.
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How to Start a Return
1. Email us at returns@trusttheprogressclothing.com with your order number and reason for return.
2. We’ll send you instructions and a return shipping label (if applicable).
3. Package your item securely and drop it off with the carrier.
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Important Notes
• We are not responsible for lost or stolen packages during return transit.
• Gift cards are non-refundable.
• Any items returned outside the 30-day window may be sent back at the customer’s expense.
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Questions?
Reach out to us anytime at support@trusttheprogressclothing.com.
Trust The Progress Clothing — Wear Your Journey. Embrace Your Growth.
